Pablo Mitnik, and Matthew Zeidenberg. From Bad to Good Jobs? An Analysis of the Prospects for Career Ladders in the Service Industries. COWS, 2007.
Pablo Mitnik and Matt Zeidenberg discuss the various assumptions that are embedded in career ladder strategies, and investigates the extent to which the very structure of specific service industries may stand in the way of building advancement. The report provides careful analysis of upward and downward mobility within specific industries, and considers the systematic prospects of career ladder strategies.
Stronger Ladders, Stonger Floors: The Need for Both Supply and Demand Strategies to Improve Workers’ Opportunities by Laura Dresser uses data from Mitnik and Zeidenberg to explore issues about building career ladders. The report provides some data to help direct and focus career ladder development, and includes discussion of the need for both supply and demand side strategies when improving jobs.